Support
For help with your account, a payment or your data, email us.
Write from the address you sign in with, so we can find your account.
Common questions
Signing in
Continue with Google, or enter your email and we send you a 6-digit code, which works for 10 minutes. If the code doesn't arrive, check your spam folder, then ask for a new one.
An estimate looks wrong
Open the entry and tap Adjust to say what was different, or edit the numbers yourself. Estimates are approximate, and nothing in Helpings is medical advice.
Estimates have stopped
If you've used this month's estimates, the app says when they reset. Until then you can still log calories you already know and edit your entries.
Cancelling or changing your plan
Go to Settings, then Plan, then Manage billing. You can cancel there, switch between monthly and annual, change your card and see your invoices.
Your data
Download my data, in Settings, saves your profile and diary as a file. Delete account deletes your diary, photos and sign-in, and can't be undone.